Delete your TextSafe account
You can permanently remove your account and cloud message backups without contacting support.
Deletion steps
- Sign in to your customer account.
- Open the customer dashboard and scroll to Delete account.
- Confirm your current password and approve the permanent deletion.
What is removed
The process ends locally managed service access, removes the saved Stripe customer/payment reference, and permanently removes the account, subscription and invoice records, device access tokens, cloud-backup records and encrypted cloud PDF files. PDFs saved locally on your phone or elsewhere remain under your control.
Need help?
If you cannot sign in, contact the support address published by the service operator. Financial records or disaster-recovery copies may be retained only for the period explained in the published privacy and retention policy.
Sign in to delete account